Today’s
computer systems and networks are central to an
organization's operation. For applications to
operate optimally, these systems require careful
configuration, tuning and monitoring to fit the
needs of the environment and deliver appropriate
Service Level Agreements (SLAs). Managed services
offer an organization ongoing technical support
at any level.
Clear Winds’ Managed Services help companies
ensure that each system component is utilized
to its fullest potential and is available to each
user and application at the right time. Clear
Winds takes a proactive approach to supporting
our clients’ systems. Our managed services
are comprised of three key components:
• Monitoring – Clear Winds will actively
monitor key network elements for availability,
performance and critical processes.
• Preventative Maintenance – Our preventative
maintenance includes periodic performance reviews,
scheduled maintenance such as patching, log review,
and reviewing capacity and growth.
• Support Services – Clear Winds provides
services for troubleshooting issues and scheduling
for additional support items such as system upgrades
or implementations.
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