Managed IT Services

Fewer IT issues, reduced downtime, and an IT helpdesk that returns calls in 15 minutes or less. That’s what you can expect with Managed IT Services from Clear Winds! Our IT support for business is empowered by over 90 IT professionals committed to keeping your business running smoothly! Request a free IT assessment today.

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Managed IT Services for Business Highlights

Unlimited Helpdesk IT Support

We charge no extra cost for additional support issues covered in your contract. When we manage your business’s IT, we’re available no matter how many times you need us!

Local IT Support Available 24/7

Our team is available for remote or on-site support whenever you need us! We always have team members on call in the case of an emergency with your business.

Custom Managed IT Service Packages

Tailor your IT support plan to cover any aspect of your business no matter your size. Typical IT support includes resolving staff needs (issues with computers, printers & wireless etc.) to network & data center needs (firewalls, servers & IT infrastructure).

Cybersecurity Support & Proactive Monitoring

Our managed service customers receive 24/7 monitoring that enables us to proactively prevent many IT issues. This proactive work also keeps you operating efficiently and reduces downtime! We also offer cybersecurity protection software.

90+ IT Pros with Experience in Every Industry

Our support team is comprised of techs & engineers with experience either working in or supporting every industry. From healthcare & government to manufacturing & logistics, we have you covered!

IT Help for Business is One Click Away

Support is easier than walking down a hall – just click a button on your device! You have multiple ways to immediately access & receive help. You can even monitor the progress & response in your customer portal!

Managed IT Service Benefits

Our goal is to simplify your IT while positioning you to focus solely on your business. Here are a few advantages our managed IT service customers receive:
  • Pricing discounts on IT hardware like computers, servers & network equipment.
  • Discounted cabling rates from our in-house structured cabling team.
  • Consulting from CIO level engineers to position your organization for IT success.
  • Access to engineering support to implement projects, upgrades & migrations!
Interested in pricing? Get started with a proposal by clicking below!
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Managed IT Service Add-Ons

We are one IT company that meets every business need. Clear Winds is a Managed Service Provider that offers cloud services nationwide! Our most popular add-on services include:
  • Cloud IT Services: Backup, Disaster Recovery, Telephony, & VOIP
  • Hosted Services: Phones, Emails, Servers, & Antivirus
  • Managed Cybersecurity Services: Firewalls, Antivirus, ED, & SIEM Solutions
  • Business Software & Subscription Services: Microsoft Packages, Office 365 & More

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Frequently Asked Questions

What is included in Clear Winds' managed IT services?

Our managed IT services include unlimited helpdesk support, 24/7 network and system monitoring, proactive patch management, cybersecurity software and monitoring, cloud backup management, and dedicated account management. Every plan is customized — we work with you to build a package that covers your specific infrastructure, team size, and industry requirements.

Our help desk returns calls in 15 minutes or less. For critical system outages, our team is on call 24/7/365 for both remote and on-site response. You can also submit and track support tickets through our customer portal at any time.

Clear Winds builds custom managed IT service packages based on your organization’s size, infrastructure, and needs — so pricing varies. We offer a free IT assessment to understand your environment before recommending a plan. Contact us at (205) 986-4490 or schedule a consultation to get a tailored quote.

What is the difference between managed IT services and break-fix IT support

Break-fix IT means you call someone when something breaks and pay by the hour. Managed IT services means Clear Winds proactively monitors and maintains your systems around the clock — catching and resolving issues before they cause downtime. You pay a predictable monthly fee instead of unpredictable repair bills, and our incentive is to prevent problems, not profit from them.

Yes. While our headquarters is in Vestavia Hills, Alabama, Clear Winds provides managed IT services across multiple states including Florida, Oklahoma, Tennessee, Texas, and more. We support clients remotely and have engineers who can travel for on-site work in your region.

Switching is straightforward. We start with a free IT assessment to understand your current environment, then build a transition plan that avoids disruption to your business. Our onboarding team handles the technical migration and we coordinate directly with your previous provider to ensure continuity. Most transitions are completed with zero downtime.

Our Process

Let's Talk

We will meet with you to understand your needs, pain points or projects you are considering.

Design A Strategy

We will provide a tailored solution to help you achieve your business and IT goals.

Implement

Our team will work with you until the completion of your project and ensure you are satisfied.

Partner & Support

We’re committed to your success and want to be your IT partner for any future needs.

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The immediate response, knowledge and dedication to get our company back up and running was outstanding! We are thankful to have Clear Winds as our IT services company and look forward to having them on our side as we move ahead!
Daniel DixonGeneral Manager, Cheney Lime
“Clear Winds was suggested to us as a healthcare IT provider from MedConnect EMR in 2013 and we have been using them for managed IT service ever since. They have always been readily available and helpful. I would rate Clear Winds' IT service as excellent.”
Debbie RandallMayfair Internal Medicine | Homewood IT Support
"Clear Winds it service team virtualized Topre America’s server IT environment quickly and efficiently overnight."
Clint MossIT Director, Topre America | Cullman IT Support
"Clear Winds has helped with many IT projects like: virtualizing our server environment, offsite cloud Backup and implementing our voice over IP (VoIP) phone system. All which are critical infrastructure to help us stay successful."
Network AdminPiggly Wiggly
“IT support, security & communication were the three most important factors for us when considering a managed it service provider. We felt Clear Winds Managed IT Service would meet these needs and has lived up to our hopes. Response times are incredibly fast and they always work to resolve issues quickly.”
Brandon RussellMcCullough Oil Company | Trussville IT Support
The team at Clear Winds is amazing. They respond to every IT service request for IT help quickly & have resolved every issue we have thrown at them. They also proactively check in just see how we are doing and to remind us of upcoming registrations and good practices! I would strongly recommend Clear Winds for Managed IT Services!!!
Barron Machine & FabricationBirmingham IT Support
"Clear Winds' knowledge & attention to detail has been vital in keeping our City's infrastructure up to date. Their IT service team is easy to work with & has always been available when we need them."
City of AlbertvilleAlbertville | Government IT Support
The IT service at Clear Winds is exceptional. The friendly and knowledgeable staff eases my concerns and is why I can call on them. Their knowledge, expertise, and professionalism will win you over.
Anthony KingstonCTO, Alabaster City Schools
We wanted an IT company who shared similar values and would treat the people in our organization kindly. They operate by the golden rule. They also gave us peace of mind by learning our systems and tailoring their managed IT services to our business model. They’re good people who run a good business and I recommend them to anyone!
Rene AlldredgeVP, Brownell Travel

What Others Are Saying.

Our work speaks for itself. Here’s what our customers have to say.

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