Managed IT Services
Fewer IT issues, reduced downtime, and an average response time of 5 minutes or less when you need IT help. That’s what you can expect with Managed IT Services from Clear Winds! We have a team of over 60 IT professionals committed to your success!
We charge no extra cost for additional support issues covered in your contract. When we manage your business’s IT, we’re available no matter how many times you need us!
Our team is available for remote or on-site support whenever you need us! We always have team members on call in the case of an emergency with your business.
Tailor your package to include support for any aspect of your business. Support ranges from resolving staff needs (issues with computers, printers & wireless etc.) to network & data center needs (firewalls, servers & IT infrastructure).
Our managed service customers receive 24/7 IT monitoring that allow us to proactively review and prevent future IT issues. This proactive work also keeps you operating efficiently and reduces downtime!
Our support team is comprised of techs & engineers with experience either working in or supporting every industry. From healthcare & government to manufacturing & logistics, we have you covered!
Support is easier than walking down a hall – just click a button on your device! You have multiple ways to immediately access & receive help. You can even monitor the progress & response in your customer portal!
Managed IT Service Benefits
Our goal is to simplify your IT while positioning you to focus solely on your business. Here are a few advantages our managed IT service customers receive:
- Pricing discounts on IT hardware like computers, servers & network equipment.
- Discounted cabling rates from our in-house structured cabling team.
- Consulting from CIO level engineers to position your organization for IT success.
- Access to engineering support to implement projects, upgrades & migrations!
Managed Service Add-Ons
We are one IT company that meets every business need. Clear Winds is a Managed Service Provider in Birmingham, Alabama that offers cloud services nationwide! Our most popular add-on services include:
- Cloud Services: Backup, Disaster Recovery, Voice, & VOIP
- Hosted Services: Phones, Emails, Servers, & Antivirus
- Managed Cybersecurity Services: Firewalls, Antivirus, ED, & SIEM Solutions
- Business Software & Subscription Services: Microsoft Packages, Office 365 & More
The immediate response, knowledge and dedication to get our company back up and running was outstanding! We are thankful to have Clear Winds as our IT services company and look forward to having them on our side as we move ahead!
“Clear Winds was suggested to us as a healthcare IT provider from MedConnect EMR in 2013 and we have been using them for managed IT service ever since. They have always been readily available and helpful. I would rate Clear Winds' IT service as excellent.”
"Clear Winds it service team virtualized Topre America’s server IT environment quickly and efficiently overnight."
"Clear Winds Technologies provides our company with reliable hosted email and phone and VoIP phone services which are crucial to our success."
"Clear Winds has helped with many IT projects like: virtualizing our server environment, offsite cloud Backup and implementing our voice over IP (VoIP) phone system. All which are critical infrastructure to help us stay successful."
“IT support, security & communication were the three most important factors for us when considering a managed it service provider. We felt Clear Winds Managed IT Service would meet these needs and has lived up to our hopes. Response times are incredibly fast and they always work to resolve issues quickly.”
"Clear Winds has provided unmatchable customer service and minimized our downtime. We have peace of mind as managed IT service customers knowing that any issues will be handled promptly and efficiently. It is great knowing there is a large team of experts behind us that allow our company to thrive."
"Clear Winds' knowledge & attention to detail has been vital in keeping our City's infrastructure up to date. Their IT service team is easy to work with & has always been available when we need them."
"Clear Winds provides us reliable hosted email and co-location services for cloud backup and disaster recovery."
The IT service at Clear Winds is exceptional. The friendly and knowledgeable staff eases my concerns and is why I can call on them. Their knowledge, expertise, and professionalism will win you over.
The staff at Clear Winds are great people. When we came on board, they took our systems as they were and transitioned them to their organization. It gave us peace of mind that we weren’t having to change things and learn new systems.
What Others Are Saying.
Our work speaks for itself. Here’s what our customers have to say.
We're here to ensure your success.
Schedule a call today to get started on a free IT consult.