IT Service Provider in Jacksonville
Managed IT Services | Cloud Services | Cybersecurity | Structured Cabling
IT solutions tailored for your business, delivered by a local Jacksonville IT service provider that cares. Clear Winds offers customized IT plans built around your business — not a one-size-fits-all package — with an average response time of 15 minutes or less.
Managed IT Services in Jacksonville
Clear Winds has served businesses for over 25 years, and we know how much responsive, reliable IT support matters. Our Jacksonville clients get an average callback time of 15 minutes or less. Our managed IT services in Jacksonville include:
- Unlimited, fixed-rate IT support for everyday business needs
- 24/7 IT support, available both onsite and remote across Jacksonville
- Proactive IT monitoring and patching to catch issues before they become downtime
- Proactive cybersecurity monitoring for added protection
- A dedicated IT support portal for faster, more personalized response times
- CIO-level consulting to help you plan for future IT needs
Cloud and Hosting Services in Jacksonville
Our Tier III, SOC 2 Type II data centers ensure that your data is secure and available when you need it. We provide the following Cloud and Hosting IT Services Jacksonville, Florida:
- Backup Services
- Disaster Recovery Services
- Hosted Computing
- VoIP/Phone Hosting
- Spam Filtering
- Colocation Service
Jacksonville Cybersecurity Support Company
Our cybersecurity services are led by a CISSP-certified expert, giving you the infrastructure to protect your business’s information. We start with an assessment of your current security posture and advise on next steps. Our Jacksonville cybersecurity services include:
- 24/7 response team for fast remediation when an issue arises
- Cybersecurity software for protection (EDR, antivirus, and more)
- Internal and external security assessments to identify vulnerabilities before attackers do
- Cloud backup and disaster recovery solutions to keep your data safe and recoverable
IT Project Support in Jacksonville
From network upgrades to datacenter refreshes and everything in between, Clear Winds’ Jacksonville team delivers the IT project support your business relies on. Our Jacksonville professional IT services include:
- Data center upgrades and IT project work for growing infrastructure
- Networking upgrades and project work to keep your systems running efficiently
- New device and IT equipment installations, handled start to finish
- Structured cabling for reliable, future-ready network infrastructure
- Device and IT equipment repair to minimize downtime
- Cybersecurity and security camera installation for added protection
Enterprise IT Services in Jacksonville
Our engineers design database systems flexible enough to grow with your enterprise organization. Our Jacksonville enterprise IT services include:
- Backup and disaster recovery to protect your organization’s critical data
- Network and security assessments to identify risks before they become problems
- Microsoft OS and application support to keep your systems running smoothly
- Database management for reliable, organized access to your data
- Server and storage solutions built to scale with your business
- Network virtualization for a more efficient, flexible IT environment
Small & Medium Business IT Support in Jacksonville
We know running a small or medium-sized business is hard work — don’t let IT issues get in the way of reaching your goals. Clear Winds provides proactive, unlimited IT support built for businesses of your size. Our Jacksonville small and medium business IT support includes:
- Unlimited technology support for everyday IT needs
- 24/7 assistance whenever you need it
- Proactive monitoring and patching to catch issues before they cause downtime
- Strategic CIO-level planning to help you grow with the right technology
- A personal portal to submit and track your support requests
Jacksonville IT Service Provider Additional IT Services
Our AI engineers help Jacksonville businesses identify where AI can make the biggest impact and implement solutions that actually fit how you work.
All of our cloud and hosting solutions run through security-compliant, Tier III, SOC 2 Type II data centers — giving you enterprise-grade protection without the enterprise-level cost or complexity. Whether you’re looking to fully migrate to the cloud or simply need a dependable backup and disaster recovery plan, Clear Winds is the IT provider businesses trust to keep their data safe and accessible.
e turn your WordPress-based website into a branded mobile app, giving your Jacksonville customers a faster way to reach you.
There’s nothing worse than the feeling that your business’s information might be at risk. Clear Winds helps you cover every base against online attacks and breaches, with a CISSP-led team monitoring your environment around the clock.
From consulting and design to procurement and troubleshooting, we support Jacksonville businesses through every stage of a datacenter project
We source, install, and support the laptops, servers, and software Jacksonville businesses rely on, with manufacturer discounts available.
Networking Services in Jacksonville
Our engineers, including a CISSP-certified network design expert, design and troubleshoot networks that keep Jacksonville businesses connected and reliable.
Our web development team builds websites that tell your Jacksonville business’s story and serve your customers.
Meet Your Florida IT Team
Abraham Sargent
Account Executive
Abraham is Clear Winds’ Account Executive serving Jacksonville Beach and the surrounding Florida market, partnering with healthcare, education, legal, and municipal organizations to solve the IT challenges that put businesses at risk — from cybersecurity and compliance to downtime and everyday operational headaches. A University of Florida alum, 2024 national champion javelin thrower, and Olympic Trials finalist, he brings that same discipline and drive to every client partnership.
Dustin Reyes
Senior Support Tech
Dustin brings over 8 years of IT leadership and systems administration experience to Clear Winds, including 7 years building and leading the IT department for a major financial institution, where he directed a national payment system implementation and expanded managed IT services across multiple organizations. He’s also supported healthcare IT environments directly, including a large-scale hospital technology migration, giving him hands-on experience keeping critical systems running in high-stakes settings.
Nic Quello
Tier 2 Service Tech
Nic provides hands-on IT support and hardware repair for Clear Winds clients, handling everything from day-to-day help desk requests to hardware repair, quality control, and project management. Since joining Clear Winds, he’s built strong client relationships through reliable, responsive support — both remotely and on-site — and has grown into his current role as a Tier 2 Service Desk Technician.
Alex Felip
Support Tech
Alex brings over 6 years of telecommunications experience and 2+ years in manufacturing technical support to Clear Winds, with a passion for troubleshooting and resolving problems quickly. He came to the U.S. from Cuba in 2014 and is based in Jacksonville, Florida.
Frequently Asked Questions
How do I choose the right IT company for my Jacksonville business?
Look for a provider with fast response times, transparent pricing, strong cybersecurity credentials, and real local presence — not just a national call center. Clear Winds has a local Jacksonville office and offers a free assessment to show exactly how we’d support your business.
Is Clear Winds a local IT company in Jacksonville?
Yes. Clear Winds has a local office at 245 Riverside Avenue in Jacksonville, backed by a nationwide team of over 100+ IT professionals.
What's the difference between managed IT services and break-fix IT support?
Break-fix means you only call an IT company when something breaks. Managed IT services provide ongoing monitoring and support for a fixed rate, catching problems before they cause downtime. Clear Winds’ Jacksonville clients get managed IT services built around this proactive approach.
What IT services does Clear Winds provide in Jacksonville?
Clear Winds provides managed IT services, cybersecurity, cloud backup and hosting, structured cabling, networking, datacenter services, AI implementation, custom app development, hardware and software procurement, and web design for businesses in Jacksonville.
What industries does Clear Winds support in Jacksonville?
Clear Winds supports healthcare, education, legal, government, and general business clients in Jacksonville, in addition to small-to-medium businesses and enterprise organizations
How fast does Clear Winds respond to IT support requests?
Clear Winds’ average response time is 15 minutes or less, with 24/7 availability for both onsite and remote support across Florida. Our team of 100+ employees serves our clients all over the South. Clear Winds has been providing IT support to businesses for 25+ years.
Have a question that isn’t here? Contact us to get it answered.
Our IT Service Process
Let's Talk
We will meet with you to understand your needs, pain points or projects you are considering.
Design A Strategy
We will provide a tailored solution to help you achieve your business and IT goals.
Implement
Our team will work with you until the completion of your project and ensure you are satisfied.
Partner & Support
We’re committed to your success and want to be your IT partner for any future needs.
We're here to ensure your success.
Schedule a call today to get started on a free IT consult. We would love to be your Florida IT service provider!
